Employment

Imagine calling this your office

Are you interested in working for Mt.Norquay? Email your resume to: HR@banffnorquay.com

Find out for yourself why it’s pretty hard to call this work.

Unlimited skiing outside of work hours, an awesomely close-knit team, amazing perks. A season at Norquay is to be part of our friendly crew, learn new skills, have great fun while you earn, and experience work and play on-mountain.

As we’re just a stone’s throw away from the town of Banff, you’ll be close to all the action and calling this home in no-time. With temporary workers arriving from all parts of the world season-after-season, Banff becomes a dynamic hub for those seeking new opportunities, the chance to meet new people, and experience all parts of life in Banff National Park.

Employment with
Norquay means:

Employment with Norquay means great daily training, a staff pass, reciprocal or discounted skiing at many different resorts in western Canada, free transportation from the town of Banff to Norquay, awesome staff discounts, oh – and great staff parties.

If the thought of getting paid to spend your days here sound pretty good to you, drop us a line!

Email your resume to: HR@banffnorquay.com

Mail an application to: The Administrative Manager, Mt. Norquay P.O. Box 1520 Banff, AB T1L 1B

We’re part of the Bow Valley Workplace Inclusion Charter.

Mt. Norquay is a proud participant in the 2024 Bow Valley Workplace Inclusion Charter. The program helps local businesses take practical actions to better support and welcome team members from Canada and around the world.

We are committed to supporting all members of our diverse team and helping to make Bow Valley communities welcoming for all. Through the Workplace Inclusion Charter, we are working to support our employees and ensure they feel highly valued as important members of our team. The Workplace Inclusion Charter gives us a practical roadmap to improve in our efforts where they are most needed and help us retain hardworking, dedicated team members.

For more information, please click here.

Current Employment Opportunities:

Job Title: Bike Mechanic

Location: Banff, Alberta

About Us: Located in the heart of the Canadian Rockies, Banff is a beloved destination offering year-round outdoor activities. Bike Banff is a Canadian family-owned business operating from the historic Banff Train Station. We pride ourselves in providing exceptional service, maintaining a top-quality bike rental fleet, and creating memorable experiences for our guests. Join our team and help us ensure our bikes and our customers’ bikes remain in peak condition for every adventure.

Why Join Us?

Unique opportunity to work in the stunning Banff National Park
Career growth and development in an active, outdoor environment
Supportive and collaborative workplace culture
Regular staff events and recreation opportunities
Staff accommodation available

Job Summary: We are seeking a skilled and detail-oriented Bike Mechanic to join our team. In this role, you will perform maintenance and repairs on customers’ bikes, as well as our fleet of bikes including e-bikes, mountain bikes, and cruisers. You will also play an important role in helping to implement our fleet maintenance program by adhering to maintenance schedules, monitoring the condition of our rental fleet, and ensuring accurate reporting and tracking of all maintenance activities.

Key Responsibilities:

Perform repairs, maintenance, and inspections on a variety of bicycles that come into the shop for repair, with a primary focus on e-bikes, e-mountain bikes, and standard bikes of all varieties.
Provide exceptional service to customers by diagnosing and repairing bikes brought in for maintenance.
Help to implement a fleet maintenance schedule to ensure all rental bikes are in excellent working condition.
Maintain detailed maintenance records and track the service history of each bike.
Diagnose and troubleshoot mechanical issues promptly and effectively.
Help with workshop operations, including maintaining inventory and ordering parts.
Collaborate with management to recommend fleet upgrades, and improvements to our fleet management system.
Provide training and guidance to junior staff on bike maintenance and safety.
Keep the workshop clean, organized, and compliant with safety protocols.

Qualifications:

Minimum 2 years of professional bike mechanic experience.
Comprehensive knowledge of bicycle systems, including brakes, gears, suspension, and e-bike components.
Experience in developing maintenance programs and tracking systems is an asset.
Strong problem-solving skills with excellent attention to detail.
Ability to work independently and collaboratively in a fast-paced environment.
Physical ability to lift and maneuver bikes and equipment.

Additional Benefits:

Flexible scheduling
Employee discounts on products and rentals
Opportunities for career growth and advancement
Access to outdoor recreational activities in Banff National Park with Bike Banff and Mt Norquay.
Staff accommodation available

How to Apply: If you’re passionate about biking, experienced in mechanical repairs, and excited to contribute to our fleet maintenance program, we encourage you to apply. Submit your resume and a brief cover letter explaining why you’d be a great addition to our team to guestservices@banffnorquay.com

Job Title: Summer Lift Attendant

Join us today to reach your peak and gain a memorable experience in the Rockies! Mt Norquay has many benefits to offer our employees including:

Get to climb Via Ferrata for the free!
Companywide discounts
Retention bonus of $1 per hour worked during the season
Limited affordable staff accommodation
Work & enjoy the stunning scenery and view of the mountain vistas
Limited free E-bike day rents

Who is Mount Norquay? A small & iconic resort in Banff, AB. We’re the closest ski hill from Banff and we have a rewarding and fast-paced & relaxed work environment.

Duties may include:
– Safely loading and unloading guests, adhering to all operational and safety procedures

– Assessing guest needs and chair lift requirements in a safe and efficient manner

– Providing the best customer service

– Scanning lift tickets

– Be able to communicate through our radio system

This role is based outside and you must be willing to work in all weather conditions.

Requirements

– Be Physically fit

– Customer service experience or willing to learn.

– Able to perform tasks with respect to company policies and procedures

-Wear company uniform all times and adhere to grooming policies

Supplemental Pay